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Rules Engine
Decisions empowers intelligent decision making Faster, Easier, More Scalable
Delayed decision-making hinders business growth. The Decisions low-code rule engine supports the visual design, management and automation of complex logic, enabling processes to run at breakneck speeds and make adjustments in real time.
More than a rules engine, it's a way to run a business efficiently.
- Unlike traditional rules engines that require large amounts of coding or operate in silos, Decisions unifies business logic, workflows and integrations in one powerful automation platform. Build, test and deploy complex logic quickly and visually, without lengthy development queues.
- New logic can be uploaded in hours (not months) and updated instantly without interrupting your workflow.
- Empower business users while empowering IT with authority and oversight.
Intelligent core of the Decisions platform
Decisions is different from traditional process automation tools. While most tools treat rules as standalone modules or components that require extensive coding, Decisions puts rules management at the center, making it the driving engine of every operation.
- Put it at the center - make it the engine that drives every operation.
- Dynamic, real-time cross-process/workflow decision making
- Unified Logic and Scheduling - Rules Drive Everything, Not Partials
- Visual Rules Design to Empower Business Users without IT Dependencies
- System-level governance and auditability, maintaining oversight and compliance
- Seamless integration of logic in workflows, interfaces and external systems
With Decisions, rules drive every process, interface and outcome from the core.
Enterprise Performance
Decisions is built not just for speed, but for volume, complexity and the highest levels of reliability. Our rules engine is proven to process billions of rules per hour, providing real-time decision support for critical business processes such as loan approval, claims automation, fraud detection and customer routing.
Whether you process thousands of transactions per second or need to adjust logic across your global business, Decisions delivers the throughput, consistency, and auditability that today's organizations demand.
- No per-visit billing - free testing and re-verification
- Built-in A/B test, shadow test and rollback capability
- Ensuring transparency, traceability and control while realizing agility
Variety of rule types to meet all needs
Decisions offers a wide range of rule types that allow you to build business logic according to the way your organization actually thinks (rather than the way the tool is qualified). Whether you're creating rules to govern policy, assessing risk, or organizing a multi-step process, there's a rule structure tailored to your use case. While most platforms only support basic IF/THEN or decision trees, Decisions goes far beyond that, offering eight rule types with graphical editors:
Rules of Discourse
The natural language-like logic constructed from visual components is as easy to read as a statement, and as easy to edit.
truth table
Structured table format allows simultaneous evaluation of multiple sets of conditions in a streamlined logic.
Matrix Rules
The rule logic based on the two-dimensional matrix construction is able to draw multi-dimensional cross-conditions, which is very suitable for business scenarios where decision-making relies on multiple structured criteria.
DMN Rules Chain
Based on standard decision modeling with traceable logic paths.
Rulebook
Modularized subgroups of related rules can operate in concert or be conditionally triggered. Complex business processes need to be supported by such associative rule sets.
Expression Rules
Lightweight rules based on formulas or computational logic constructs.
Rules of Order
The flow of rules follows a step-by-step execution logic, where the output of each rule is used as input for the next rule.
Rule Expansion
Flexible and customizable rule enhancement module to support advanced scenarios.
Enhancing Rules and Logic with AI
Integrate AI directly into your processes to enable smarter, faster decisions while maintaining full governance and auditability. The Decisions platform lets you embed AI-driven insights into the logic of your rules, helping teams automate complex processes without sacrificing governance.
Generate draft content or text proposals that can accelerate the design of the rule.
Analyze unstructured inputs such as documents, forms, or messages to inform routing and decision making.
Trigger AI models in larger workflows to categorize, rate, or suggest actions.
Unlimited scalability
The Decisions rule engine is built for enterprise-class complex logic. With billions of rules, batch editing, and highly available configurations, there's no limit to how far you can expand your business, whether you're automating a standalone process or reorganizing a complete workflow.
Open integration, real-time scheduling, breaking down silos
Rules are only as powerful as the systems they can cross, and Decisions makes that possible. The platform supports seamless integration through REST APIs, SOAP services, .NET components and message queues, allowing your business logic to connect to virtually any system in real time.
Whether you embed decisions into Salesforce, orchestrate operations across SAP or Oracle, or trigger logic through external services, Decisions serves as a layer of intelligence between systems, ensuring that your rules work precisely where they need to.
Immediate, massive decision processing
Run decisions in real-time across large datasets, batch files, and APIs. Whether it's a single rule or a deeply layered set of rules, Decisions runs with speed and consistency. With support for message queues, clustering, and horizontal scaling, it delivers the power you need for your business-critical logic - fast, reliable, and always auditable.
Visualization of built-in tests
Build, test, and deploy all in one view. Design rules in the visual editor, simulate logical paths with real data, and debug directly within the interface. With Decisions, business users and developers collaborate in a shared environment to shorten cycle times and reduce risk.
Business users can model, test and refine logic without code, while IT handles advanced configuration or deployment within a regulated framework as needed, making building business rules as easy as drawing on a whiteboard.
Driver Logic Optimization Visibility
Monitor and optimize your rule enforcement with dashboards that provide insights into project health and performance metrics. Designing rules is just the beginning; understanding their performance is what makes them better. With Decisions' built-in rule design dashboard, you can instantly monitor logic execution, track usage trends, and pinpoint bottlenecks before they become problems.
Whether you're tuning performance or tracking long-term logic usage, Decisions gives you real-time visibility to optimize results based on data, not guesswork.
Superior performance, the industry's leading trusted choice
Along with many of the world's leading organizations, Decisions has been chosen to power automation of core business processes. In insurance, healthcare, financial services, and many other areas, these organizations are relying on scalable back-office rules-driven automation to streamline processes, control risk, and deliver results efficiently. Decisions is the solid technology backbone for smart and efficient operations.
Industry Recognition
The Forrester Wave™: AI Decision Platform Report, Q2 2025
Market Guide to the Wisdom of Decisions Platform
2025 Gartner® Process Mining Platform Magic Quadrant™.
Everest Group Process Orchestration Product PEAK Matrix® Evaluation Report 2025
Everest Group Process Mining Product PEAK Matrix® Evaluation Report 2025
SPARK Matrix™: Intelligent Process Scheduling Platform Report 2024
Frequently Asked Questions
How flexible is the rules engine? Can nested or dynamic rules be created?
Yes. The Decisions rule engine is highly flexible, allowing you to create nested, chained, and conditional rules, as well as rule sets that can call other rules, and to structure rules according to the decision logic of real businesses.
Whether configuring simple validation logic or building complex multi-level logic, rules can be configured to respond to dynamic changes in input information, policy requirements, or data conditions. All rules support version control and testing and can be flexibly extended to meet business needs.
What is the response time for rule evaluation requests?
Extremely fast response. Decisions rules are executed in less than 100 milliseconds. Our customers process hundreds of thousands of transactions per day and are fully satisfied with the performance.
What types of rules does Decisions support?
Decisions supports a number of different rule types, so you can choose the one that best suits your scenario. Includes:
- Statement rules: Simple IF/THEN logic for base conditions.
- Matrix Rule: A rule that uses a grid of rows and columns to evaluate multiple input dimensions. Ideal for scenarios where there are cross-criteria.
- Truth table: a collection of structured conditions and results arranged in a table.
- Rule set: A collection of related rules that work in concert to realize more complex logic.
How do the rules help non-technical users of Decisions?
The rules make the work of non-coders easier in the following ways:
- Visual Editing: Decisions presents rules in a user-friendly interface, often using natural language or graphical components to make IF/THEN logic easier to understand.
- Reusable logic: Once a rule is defined, it can be reused in different parts of the system (processes, forms, APIs) without having to rewrite it.
- Built-in debugging and testing: simulate inputs, view results to test rules before they actually go into effect.
- Governance: Settings such as Enablement Date, Default Behavior, API Exposure, etc. provide the ability to monitor and manage security changes.
Learn more about the smarter rules automation
Discover how the Decisions rules engine helps organizations reimagine possibilities. Learn how to leverage rules-driven automation to move faster, simplify processes, and stay ahead of the curve.
