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G2 Security Awareness Training Software Leader for the 5th Consecutive Year

Source: G2 Security Awareness Training Software Grille Report

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The world's largest new cybersecurity awareness training and simulated phishing platform

KnowBe4 addresses the challenges of traditional lecture-style security training—which is often “superficial, ineffective, and prone to repeated failures”—by adopting a core model of “simulated phishing + continuous training” to fundamentally enhance employees’ security awareness and risk identification skills. It establishes a robust human security defense for large-scale, multi-regional enterprises in manufacturing, retail, and technology, as well as organizations required to comply with regulations such as HIPAA, PCI, and GDPR.

Safety Awareness Training: An AI-Driven, Personalized Skills Development System

To address the challenges posed by the widespread geographic distribution of employees at multinational corporations and varying levels of security awareness, we offer a world-leading, integrated solution combining email phishing simulation exercises with cybersecurity awareness training for employees, ensuring the effective implementation of security education.

  • Rich, High-Quality Content: Features over 2,600 built-in courses, videos, quizzes, and gamified content, as well as over 5,000 categorized phishing email templates. Supports over 35 languages, fully meeting the needs of global teams.
  • Smart Operations Mechanism: Automated learning path planning integrated with phishing tests, with content customized by department to precisely target employees in different roles.
  • Quantitative Management Support: Displays learning completion rates and risk trends in real time, providing data-driven support for compliance audits and internal evaluations.
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Safety Guidance: A Tool for Real-Time Behavioral Correction

Address the challenge of the disconnect between traditional information security awareness training and employees’ actual behavior by intervening in real time at the critical moment when employees trigger a risk, thereby turning mistakes into learning opportunities rather than relying on post-incident reporting.

  • Real-Time Risk Response: Seamlessly integrates with leading security systems such as SIEM, EDR, and email gateways to accurately detect high-risk behaviors, such as clicking on phishing links and sending emails in violation of policies.
  • Personalized Real-Time Coaching: Automatically pushes customized reminders or micro-training to help employees understand their mistakes immediately and correct them.
  • Continuously Reducing Risk: Through “behavior-driven coaching,” we shift from a reactive to a proactive approach to prevention, thereby reducing internal threats.
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Training Courses
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Includes formats such as videos, quizzes, and games

Phishing Templates
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Templates for Categorized and Classified Phishing Simulations

Supported Languages
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To meet the needs of global teams

Built-in Reports
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Progress Report on Visualization Training and Phishing Drills

Anti-Phishing Protection: A Closed-Loop Threat Response System with Proactive Interception

To reduce the workload on security teams and improve their efficiency, block phishing attacks before they reach inboxes, while establishing a closed-loop management mechanism involving “employee reporting—system response—company-wide training.”

  • AI-Powered Analysis: Seamlessly integrates with leading security systems such as SIEM, EDR, and email gateways to accurately detect high-risk behaviors, such as clicking on phishing links and sending non-compliant outbound emails.
  • One-Click Reporting and Resolution: Employees can use the Phish Alert Button (PAB) to report suspicious emails with a single click, and the system will categorize and respond to them immediately.
  • Centralized Management: A unified platform for processing phishing reports, improving response efficiency, and accumulating threat intelligence to optimize filtering strategies.
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Compliance Training: A One-Stop Solution for Global Compliance

Focusing on the multi-regional compliance needs of multinational corporations, we offer a one-stop solution that combines “content tailored to global regulations + management automation + data traceability,” making compliance work more efficient and hassle-free.

  • AI-Powered Analysis: Seamlessly integrates with leading security systems such as SIEM, EDR, and email gateways to accurately detect high-risk behaviors, such as clicking on phishing links and sending non-compliant outbound emails.
  • One-Click Reporting and Resolution: Employees can use the Phish Alert Button (PAB) to report suspicious emails with a single click, and the system will categorize and respond to them immediately.
  • Centralized Management: A unified platform for processing phishing reports, improving response efficiency, and accumulating threat intelligence to optimize filtering strategies.
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70,000+

Nearly 70,000 organizations rely on the KnowBe4 platform to help employees stay vigilant against social engineering attacks.The

50 million +

More than 50 million users use the KnowBe4 platform daily to protect themselves from malicious attackers.The

17 million plus

Over 17 Million Malicious Emails Quarantined by KnowBe4 Anti-Phishing ProtectorThe

Learn how multinational companies implement security management with KnowBe4

Scenario 1: Unified Training Deployment for a Multilingual Globalization Team

Business Background

The company has branches in China, the U.S., Europe, New Zealand, and other locations, where employees work in both Chinese and English and require standardized security training. KnowBe4 breaks down language and geographical barriers, ensuring consistent security standards across global teams and significantly improving management efficiency.

KnowBe4 Solutions::

  • Content Adapts Automatically: Supports switching between Chinese and English; employees automatically receive courses and tests in the corresponding language based on their account settings.
  • Regional Customization: Provide original English-language content to employees in North America and Europe, and offer localized Chinese courses to local employees.
  • Centralized management: Training across all regions is initiated through a unified platform, with progress monitored centrally and reports exported with a single click—no need to manually distinguish between language environments.

Scenario 2: Closed-Loop Management Solves the Problem of “Repeated Infections” at the Source

Business Background

The company conducts quarterly phishing simulation tests, but lacks follow-up monitoring of employee behavior. As a result, employees repeatedly fall for these scams without effective intervention, significantly diminishing the effectiveness of the training.

KnowBe4 Solutions::

  • Smart Test Deployment: Administrators can quickly select from an industry template library or AI-generated templates to launch quarterly phishing simulation tests with a single click.
  • Quantitative Risk Assessment: Automatically tracks employee click behavior, generates a "Phish-prone" risk score, and accurately identifies high-risk groups.
  • Targeted Remedial Education: For employees with multiple instances of tardiness, the system automatically assigns targeted courses—such as 5-minute videos and knowledge quizzes—to help them strengthen their weak areas.
  • Active Participation Mechanism: Encourage employees to report suspicious emails using the PAB button to collectively build a culture of security.

Scenario 3: Differentiated "Position-Based Training" Tailored to Specific Roles

Business Background

Companies use DingTalk to manage their organizational structures, and since the security threats faced by different departments and positions vary, it is important to avoid a one-size-fits-all approach to cybersecurity awareness training.

KnowBe4 Solutions::

  • Seamless Structural Synchronization: Use the DingTalk synchronization script to automatically sync employee data and the organizational structure to the KnowBe4 platform.
  • Dynamic Group Management: Create Smart Groups such as "Finance," "IT," and "Overseas Business" to enable precise segmentation.
  • Customized Content Push Notifications: Provide specialized training on "social engineering" and "fraudulent payment requests" for finance staff, and arrange advanced training on topics such as "ransomware response" for IT staff.
  • Refined Operations: Different groups use varying test frequencies and template libraries to enable personalized security management.

KnowBe4 Enterprise Training Results Showcase

Enterprise SizeNumber of workersAverage Baseline (Initial Test Failure Rate)Average Improvement Rate (One Year After Training)High-Risk Industries (Initial Test Failure Rate ≥ 30%)Test Failure Rates in High-Risk Industries One Year After Training
Megacorporations10,000+40.50%87%Health Care and Pharmaceuticals (53.6%), Insurance (53%), Nonprofit (49.2%), Retail and Wholesale (47%)Healthcare and Pharmaceuticals (5.3%), Insurance (7%), Nonprofits (6%), Retail and Wholesale (4.7%)
Large Enterprises1,000-10,00033.70%87%Healthcare & Pharmaceuticals (41.1%), Banking (39.5%), Financial Services (38.4%), Energy & Utilities (37.2%)Health Care and Pharmaceuticals (3.7%), Banking (4.1%), Financial Services (4.8%), Energy and Utilities (3.9%)
Medium-sized Enterprises250-99928.70%86%Non-Profit (31.7%), Insurance (31.6%), Healthcare and Pharmaceuticals (31.4%), Construction (31.5%)Non-profit (4.5%), Insurance (5.1%), Healthcare and Pharmaceuticals (4.5%), Construction (3.5%)
Small Business1-24924.60%85%Non-Profit (27.5%), Healthcare and Pharmaceuticals (26.9%), Education (26.6%), Retail and Wholesale (26.5%)Non-Profit (4.3%), Healthcare and Pharmaceuticals (4.5%), Education (3.5%), Retail and Wholesale (3.9%)
  • The data is based on 14.51 million users worldwide, 62,460 organizations, and 67.7 million simulated phishing tests.
  • The higher the average baseline, the greater the risk of clicking on a phishing link during the initial test (without training).
  • High-risk industries refer to those with a higher baseline failure rate; for small businesses, the benchmark is 25%.

Free IT Security Tools

Test your users and network with our free IT security tools!
Helps you identify social engineering, spear phishing and ransomware attacks

Internet Fishing Safety Test

Did you know that the 91% data breach originated from a spear phishing attack?Professionals believe that phishing simulations are just as important as anti-virus software and firewalls. If you don't actively test, attackers will take advantage of the situation.

We offerFree Fishing Safety TestIt helps you understand the phishing preparedness of your company's employees and evaluate your performance with industry benchmarking data.

Ransomware Simulator

Can your network effectively protect against ransomware infections when employees are subject to social engineering attacks?Professionals believe that phishing simulations are just as important as anti-virus software and firewalls. If you don't actively test, attackers will take advantage of the situation.

We offerFree simulation for youIt helps you understand the phishing preparedness of your company's employees and evaluate your performance with industry benchmarking data.

Phishing Alert Button

Do your users know what to do if they receive a suspicious email?Should I just delete it or forward it to the technical team?

We offerFree Fishing Safety Alertsbutton, allowing users to forward threatening emails to security teams for analysis and deletion from their inboxes with a single click, avoiding future risks. Now also supports Outlook mobile devices!

Click to experience IT security tools for free

Recognized by customers in many industries

Secure development with more than 2 million developers

KnowBe4 is more than just a training platform, it is a security tool, learning platform and reporting engine.
It has helped me to get my work done faster and more efficiently while minimizing resources. I would always recommend KnowBe4.
Action For Childreneducation industry
Training is not Minu's core business, so we needed a partner with extensive experience in this area.
Helped us create a structured process to meet ongoing training needs across the company.
Minutechnology sector
Data is vital to us. Without data, there is no product, so ensuring data security is of paramount importance.
This starts with employee training, and KnowBe4 is the best choice to help us achieve this goal.
Censiatechnology sector

KnowBe4 Full-Cycle Managed Services

"Platform + Operations" One-Stop Managed Security Awareness Training Service

There is no need for dedicated personnel to manage the platform—we handle everything from platform deployment and training planning to phishing simulations and effectiveness evaluations, allowing your company to focus solely on its core business.

  • Platform Management and Strategic Planning: Support AD/CSV imports of organizational structures; use Smart Groups to automatically group users by role and department; identify high-risk roles such as finance, executive, and IT; unify the training portal and branding elements; and develop quarterly training and phishing test plans.
  • Customized Phishing Simulations: Conduct regular phishing simulation exercises that incorporate key business issues and real-world attack scenarios (such as emails and QR codes). Clicking on a link automatically triggers remedial training, helping to continuously reduce employee risk.
  • Tailored Training by Role: We provide localized training content covering more than 20 role-specific scenarios—including finance, executive leadership, R&D, and frontline staff—to avoid a “one-size-fits-all” approach to training.
  • Performance Visualization Reports: Provides monthly and quarterly reports in both Chinese and English, offering an intuitive overview of phishing click-through rates, training completion rates, and risk improvement trends.
  • Expert Operational Support: A dedicated Customer Success Manager provides end-to-end support, offering ongoing assistance from strategic planning to platform operations.
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KnowBe4 FAQs

Technical support and paid services to drive your project to the limit.

Unlike traditional one-time, static training, KnowBe4 employs a closed-loop mechanism consisting of “baseline assessment → interactive on-demand training → high-frequency phishing simulations → behavioral optimization.” By conducting at least one simulated attack per month to reinforce learning, it effectively changes employees’ security behavior patterns.

Cybercrime has shifted toward launching targeted attacks on corporate networks and bank accounts, and small and medium-sized enterprises face equally serious risks; employee training is the first line of defense against cyber theft.

The platform is hosted on ISO-certified AWS cloud services and stores only necessary information (such as emails with click tracking data). All email addresses are stored in encrypted form and are never shared or sold, preventing any unauthorized access.

Built on the 100% cloud architecture, it offers unlimited scalability. Deployment on the AWS cloud can support hundreds of thousands of employees and flexibly scales to accommodate the size of the enterprise.

In strict compliance with PCI standards, credit card information is never stored on KnowBe4 servers and is used solely for billing verification; company data is not shared with third parties, and we adhere to industry-best security practices (including AWS Partner Assurance).

Free Trial: Emails are stored only temporarily for the purpose of tracking open and click-through data; Paid Customers: Emails are used solely for periodically sending simulated phishing attacks and tracking the results; they are stored in encrypted form and are not used for any other purpose, are never provided or sold to third parties, and can be archived at any time.

Yes. The system supports uploading videos (MP4 format, individual files under 500 MB) and SCORM-standard course materials, and allows for language localization; you can also choose to upload WebVTT files to display translations or original subtitles.

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As a provider specializing in enterprise network security solutions, Avision is also committed to providing you with a range of paid technical services related to this product, aiming to help you succeed in your project in the most cost-effective way. If you are in need of product-related technical services, please contact us!

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