- Home
- Technical Products
Enterprise Cloud IT Solutions
Test Measurement
Industrial Measurement
- Solutions
Enterprise Cloud IT Solutions
Test Measurement
- Latest Articles
- About Us
EN
AR Remote Collaboration Platform
AR Remote Collaboration integrates augmented reality, real-time audio/video, and communication technologies to establish real-time connections between field personnel and global experts, and to increase the efficiency of remote technical support.
- Quickly access remote expert guidance by transmitting live events via AR technology, ideal for dealing with equipment failures and emergencies.
- Combined with real-time audio-visual communication and precise support and guidance from experts, it ensures efficient connectivity and dramatically improves work performance.
PAIN POINTS
Customer Pain Points
Connecting frontline staff with remote experts in real time to fulfill technical support and data connectivity needs.
Optimizing Global Support Services
Crossing geographical and time constraints ensures that dispersed employees can contact the corresponding specialists at any time.
Enhance operational efficiency and quality
Help employees complete tasks efficiently and accurately through real-time guidance and information delivery.
Significant reduction in operating costs
Eliminate travel expenses with remote support; drastically reduce the average 3-hour work order response time to 5 minutes.
Streamline the training process
Realization of pre-service and on-the-job training (OJT), support for synchronization in multiple locations, and provision of frontline first-view teaching.
Accelerating Digital Transformation
Integration of Internet of Things (IoT), Artificial Intelligence (AI), and Connected Workforce to help businesses optimize workflow, reduce errors, and increase productivity.
Real-time contact and support for the frontline team
Provide technical support to AR device wearers through messaging and video communication
Secure Conversations and Group Messages
Provides high-security conversations and group messaging to support multi-person calls anytime, anywhere.
AR Remote Collaboration
AR-based video conferencing with multi-party calling, recording and playback. Remote support for frontline staff through AR annotation on live video and still images.
Book a meeting
Visitors are easily invited to video conferences via email and SMS.
Maximize Data Value
Provides a cloud-based platform to consolidate all data and help you discover new insights
Fast and Safe Expansion Scale
Tailor user teams to business needs with flexible configuration of access rights.
Ensure enterprise systems are synchronized
From core ERP and CRM solutions to traditional legacy systems, easily integrate external enterprise systems, databases or custom applications.
Supports Wi-Fi 6 and Bluetooth 5.0 protocols
Comply with the requirements of more AR applications to enrich the experience of multiple scenes.
Scan, Explore and Interact
Scan, explore and interact with workspaces in new ways
Marked Object Recognition
Quickly configure QR Code, Barcode, and OCR-based scanning. Match scan results to data, workflows, and relevant experts.
Image Type Object Recognition
Identify critical equipment and assets and connect the recognition results to enterprise content, knowledge bases and technical experts.
Machine and Sensor Data Visualization
Connect machines, sensors, and IIoT devices to view data streams in real time.
Secure, scalable, high availability
Architecture designed to meet and exceed the most demanding needs of the IT department
Enterprise-level security
Supports device-side, in-transit and at-rest storage encryption. Provides fully configurable security roles and privilege management, and supports complex network and proxy server configurations.
Full installation and process support
Support for external device expansion. The platform scales seamlessly as users grow, processes are digitized, and devices expand.
Global Availability
Ensure uninterrupted service. No vacations, no downtime for upgrades and maintenance, and no Single Point of Failure. Server architecture throughout the U.S., Europe, Japan and China.
honored
"Best Enterprise Solution" Award
AWE Auggie Awards Winner
Effective reach across all application scenarios
Remote Maintenance
In the event of an emergency failure on the production line, there is no need to wait for an expert to arrive on-site to quickly locate and troubleshoot the problem remotely.
Provider Remote Support
The supplier can synchronize support for multiple plants around the world to help resolve equipment emergencies.
Remote factory inspection of equipment
When the precision equipment is accepted at the factory, there is no need for customers or experts to come to the site in person, realizing a two-way upgrade in acceptance efficiency and customer experience.
Remote Training
Through the first remote perspective of hands-on training and experience sharing, to help enterprises low-cost, rapid training of technical personnel.
Frequently Asked Questions
Technical support and paid services to drive your project to the limit.
With 8 years of experience in the AR field, Hongke is a professional integrated enterprise AR solution provider, offering a full range of services from AR smart glasses, software platforms to industry application solutions. We not only provide highly efficient and stable AR hardware devices, but also help enterprises establish digital operation capability of "free hands, first view and real-time collaboration" through the deep integration of AR, AI and business process.
In terms of hardware, HONGKE provides enterprise-grade devices represented by M series AR smart glasses, which weigh as low as 68g, last for more than 10 hours, and are certified medical and industrial grade to support long hours, high intensity, and serious work scenes to ensure wearing comfort and operational reliability.
At the software and platform level, we have created an AI-enhanced AR workflow platform that supports no-code SOP editing, real-time recognition and intelligent prompts, which can quickly digitize existing workflows in enterprises and effectively land on the ground, realizing standardized operations, remote guidance and traceability of work processes.
At the solution level, HONGKE AR solutions have been widely applied in industrial manufacturing, power and energy, healthcare and other fields, covering core application scenarios such as inspection, maintenance, remote collaboration, training and guidance, assembly and quality control, helping enterprises realize cost reduction and efficiency, safety control and traceability of operation data.
The core strengths of HONGKOR include:
- Full-link delivery capability: independent software and hardware adaptation, unified planning and implementation.
- Enterprise Open Ecology: Supports private deployment and system integration to meet enterprise and industry compliance requirements.
- Mature industry experience: replicable and scalable solutions for high-reliability and high-security scenarios.
To learn more about specific industry applications or to schedule a product and solution demonstration, please feel free to contact us.Feel free to contact usThe
HONGKE AR solutions have been deeply applied to industries with high requirements for on-site work efficiency, remote collaboration and process standardization, and their core value lies in providing enterprises with "hands-free digital work capabilities". Currently, the industries in which AR solutions have been maturely implemented and accumulated a large number of actual cases include:
- Industrial manufacturing and equipment operation and maintenance:Covering automotive manufacturing, aerospace, precision assembly and other fields, AR enables remote experts to provide real-time guidance, visualization of complex processes, and standardization of inspection and maintenance processes, effectively reducing travel and training costs while increasing the success rate of one-time operations.
- Power and Energy Industry:Suitable for transmission, substation, distribution and high-risk power-carrying operation scenarios, it supports first-view safety monitoring, AI intelligent inspection (e.g., equipment and insulator identification) and remote emergency command, which enhances operational efficiency and strengthens the safety of personnel and operation in a comprehensive manner.
- Healthcare:It can be applied to remote consultation, surgical guidance, medical teaching, and emergency care collaboration, helping to sink quality medical resources and enhance clinical decision-making efficiency, surgical precision, and training effectiveness.
In addition, the HONGKE AR platform is highly scalable and customizable, and its applications have been extended to a number of industry scenarios that require process consolidation and remote support, such as warehousing and logistics, ship operation and maintenance, rail transportation, and professional skills training.
Essentially, any business scenario that involves complex field operations, relies on expert experience, or requires strict adherence to Standard Operating Procedures (SOPs) is an application where ICP DAS AR solutions can be of significant value.
Based on our extensive practical experience in different industries, HONGKE AR solutions have been successfully applied in a number of core industries that require high reliability, security and professional standards. Below are some representative customer and application cases:
- High-end manufacturing and automotive industry (Delta, Aisino, Porsche, Siemens):In remote expert collaboration and complex assembly scenarios, engineers can communicate with experts in real-time via first-look connections to quickly locate and solve production line problems, effectively reducing equipment downtime and cross-district travel costs.
- Energy and Power Sector (State Grid, Southern Power Grid):AR technology is applied to high-pressure operation safety monitoring and AI intelligent inspection, realizing visual monitoring of operation process and intelligent identification of equipment defects, and comprehensively improving operation safety and inspection efficiency.
- Healthcare (Mayo Clinic, Fudan University Huashan Hospital, Xijing Hospital):In remote surgical guidance, emergency collaboration and medical training, AR enables real-time perspective sharing and professional guidance, breaking through time and space constraints and enhancing diagnostic accuracy and clinical training.
- Warehousing and logistics industry (Amazon, DHL):The AR solution is applied to intelligent picking and operation guidance. Through visual navigation and real-time prompts, the picking accuracy and operation efficiency can be greatly improved, and the training threshold for newcomers can be lowered.
These examples demonstrate the core value of AR: we are not only a supplier of AR smart glasses and devices, but also a digitization partner that can deeply integrate with the core business processes of an enterprise, helping customers to solve key pain points such as remote collaboration, operation standardization and security control. HONGKE AR solutions also have enterprise-grade system integration capabilities and can meet the stringent compliance and certification requirements of different industries, including medical and industrial application scenarios.
If you would like to learn more about the complete case studies and implementation results of any of the above industries or application scenarios, please contact us.Welcome to contact usWe can provide more specific case studies and proposals.
In addition to AR, we offer two major digitization tools:
- 3D CAD and Smart Manufacturing Toolchain -- Enables lossless conversion of parametric models between leading CAD systems and provides full process support from design optimization to 3D printing.
- FME Space Data Integration Platform -- Automate data processes by integrating multiple sources of data (e.g., BIM, IoT, GIS) in a zero-code manner.
We provide not only tools, but also digital transformation partner services based on open integration capabilities, industry know-how and full-link technology coverage.
If you have a specific scene or industryWe can further explore the combination of matching programsThe
Professional technical support from HONGKEI to help you succeed in your project.
As a professional AR solution provider and Vuzix Authorized Partner, Avision provides professional AR remote assistance, digital workflow, AR+AI smart recognition, 3D CAD conversion and other high-tech products for industrial, power, medical, automotive and other fields, welcome to contact Avision for more information about industrial AR solutions.
